The how, where and why your Customers, Employees and Partners Connect and Engage with your proposition

Solutions for multiple stakeholder touch points, online and off Interactive tools for engagement and feedback Insights with research and data analytics

About Us

Since 2004, we're partnering with clients to deliver actionable insights and specialized solutions with cutting edge survey solutions and research services

Market Research

  • Consumer Decision Journey
  • Product Testing
  • Price Testing
  • Market Assessment
  • Tracking Studies
  • Customer Advisory Panel

Data Collection

  • Range of Quantitative & Qualitative Techniques
  • Specialized In-Depth & Expert Interviews
  • Satisfaction Survey
  • Mystery Shopping
  • Opinion Poll

Survey Applications

  • Proprietary Online Survey Application
  • HR Survey Solutions
  • Bespoke Survey Technology

Social Research & Sustainability

  • Monitoring & Evaluation
  • Impact Assessment
  • Solid Waste Management
  • E-Waste Management
  • Sustainable Supply Chain

We love playing Our Roles......

Distributor Feedback

In-depth F2F interview with 2300+ distributors in pan India basis as part of DISTRIBUTOR SATISFACTION SURVEY for largest beverage company

Mystery Audit

MYSTERY AUDIT for REGULAR TRACKING OF PRODUCT PRICING in competitor stores for a leading multi brand retail store in India

Tracking Study

TRACKING AND POSM AUDIT for merchandising of ~1000 shops across 7 places in India through Geo tagging and live reporting

Expert On Demand

In past few years we’ve SUCCESSFULLY RECRUITED high net worth individuals, thought leaders, technical gurus, lawyers, entrepreneurs, marketers and many other business professionals for EXPERT INTERVIEW

Partner Attrition

Ongoing monitoring cum alert system to ARREST AGENT ATTRITION for a leading life insurer using advanced statistical modeling

Key Account Mgmt.

Route/ Beat planning, Secondary Sales tracking and OUTLET AUDIT for a global FMCG behemoth (Home & Oral Care)

Fraud Identification

Real-time detection of ANOMALOUS TRADING IN DERIVATIVES for India's 2nd largest broker using advanced predictive modeling

Sales Effectiveness

Assess EFFECTIVENESS OF MICE Sales Process for one of the world's finest luxury hotel and resorts brands

Customer Loyalty

Identify and Measure SATISFACTION AT KEY TOUCHPOINTS for North India’s leading power distributor

Market Assessment

MARKET ASSESSMENT for retailing of ‘Frozen Yogurt and Smoothies’ in India for world’s largest beverage company

360° Feedback

Bi-annual Competency Assessment of over 2900 Managers of world's largest beverage company by co-workers to improve performance through behavior change

Workplace Diversity

Demonstrating Equal Opportunity Employer of Choice by soliciting uncut feedback on Gender Sensitivity from Women Associates

Retailer Expectations

Identification and mapping of behaviors that retailers expect from front line salesperson- Defined the Value Behaviors for world’s largest beverage company

Mid-Manager Assessment

Evaluating capabilities for effective Team Leadership prior to a global mid-manager residential program

Leadership Development

Ongoing multi-rater assessment to identify Leadership Agility, Hidden Strengths & Blind Spots for prospective high-performers

HR Process Audit

In-depth statistical analysis of Organizational Effectiveness, and measuring impact & effectiveness of key HR initiatives

Need Assessment

Need Assessment of MINORITY COMMUNITY WOMEN in selected district of India. Client: UN Women & Moma

Monitoring & Evaluation

MONITORING, EVALUATION AND IMPACT ASSESSMENT of SHGs in creating Livelihoods and Economic Up-liftment in rural areas of Jharkhand, Client: CInI, funded by Sir Ratan Tata Trust (SRTT)

KAP Study

KNOWLEDGE, ATTITUDES AND PRACTICES (KAP) study to evaluate the disposal practices of Compact Fluorescent Lamps (CFLs) and End of Life Vehicles (ELVs) and formulate a possible policy framework for the GoI. Client: Chintan Environmental Research and GIZ

Baseline Study

BASELINE STUDY for interventions planned in MP and Chhattisgarh. Client: PRADAN (Project funded by Sir Dorabji Tata Trust, (SDTT))

Consumer Grievance

Concept design and implementation of a VIRTUAL CONSUMER GRIEVANCE PORTAL for India's flagship Real Estate Association

We have Worked with...

Coca Cola
Ceat
Dberoi Hotel Resorts
DHL
GE
Home Shop
Johnson
Max Life
MetLife
ocasa
Reliance
World Courler
Aiucbof
Credai NCR
FICCI
Gihed Credai
GTZ
Oxfam
Sir Ratan Tata Trust
UN Women

Solutions

portfolio

360° Feedback Survey

portfolio

Employee Ideation Community

portfolio

Distributor coverage Area plotting & Coverage Optimization

We the People...

Gautam Mehra

Director; 20+ yrs of experience
Frametrics New Delhi, New Business
Social Research, Process Implementation
PG (Economics) from JNU
Consultant to HLL, ITC, DHL, World Courier, Oxfam, Colgate, GTZ, Sahara


Gautam Mehra

New Delhi
Amitaksha Nag

Director, 22+ yrs of experience
Agile Coach, Product Innovation
PG in Economics from Delhi School of Economics





Amitaksha Nag

North America
Santanu Goswami

CRM & Quality; 15+ yrs of experience
R&D Hub Lead: Frametrics Kolkata
Project Management, Data Analysis
MTech, MCA, PGDBA(CRM)
Assignments with HCCB, Coca cola, Religare, CREDAI, Sahara Samay, MetLife India Insurance


Santanu Goswami

Kolkata
Mohit Gupta

Account Manager; 11+ yrs of experience
Sales Generation, Client Relation
Ex IMRB, Nielsen
Assignments with COWI and World Bank, Sahara Samay




Mohit Gupta

New Delhi
Sandip Chaudhury

Lead Developer; 12+ yrs of experience
Open Source application development, Database Administration, API development & integration, Survey Application Development, Survey Data Management
MCA, BCA
Assignment with Accenture, CREDAI NCR, Max-Life, HCCB,
Ola Electric

Sandip Chaudhury

Kolkata
Aditya Suri

App Developer; 5+ yrs of experience
Open Source application development, Mobile Development, Survey Programming, Survey panel management
BTech
Oracle Certified Java Programmer (OCAJP)
Assignments with one of the best consulting companies


Aditya Suri

Kolkata
Priyanka Porwal

Project Lead; 15+ years of experience
E-waste Management, Plastic Waste Management, Solid waste management and Biomedical waste management. Awareness Program, Training & Capacity Building.
MSc (Microbiology), Environment
Assignment with IGNOU, MeitY, GIZ, Panjab University, NIELIT, MRAI, CRB etc.

Priyanka Porwal

New Delhi

Frametrics Consulting Pvt Ltd

New Delhi
139/1, Humayunpur, 2nd floor
Safdarjung Enclave
New Delhi-110 029
Contact: Gautam Mehra
Off: +91 11 4165 2884
Kolkata
EC-105
Sector-I, Salt Lake
Kolkata-700064
Contact: Santanu Goswami
Off: +91 33 4006 8707

New Delhi
Email: gautam.m[at]frametrics.com

Kolkata
Email: santanu.g[at]frametrics.com